Cookie Policy

What Are Cookies?

Cookies are small text files stored on your device when you visit websites. They help websites remember information about your visit, making your experience more efficient and personalized.

Our Approach

We use cookies responsibly to provide essential functionality, improve our website, and respect your privacy choices.

Cookies We Use

1. Essential Cookies (Always Active)

These cookies are necessary for basic website functionality and cannot be disabled.

Cookie Name	Purpose	Duration	Source
`zioan_session`	Maintain user session during website visit	Session	Zioan
`csrf_token`	Security protection against cross-site attacks	Session	Zioan
`cookie_consent`	Remember your cookie preferences	1 Year	Zioan
`trial_registration`	Manage trial signup process	30 Days	Zioan

Legal Basis: Legitimate interest (essential for service delivery)

2. Functional Cookies (Opt-In)

These cookies enhance your experience by remembering preferences and settings.

Cookie Name	Purpose	Duration	Source
`user_preferences`	Remember language, theme preferences	1 Year	Zioan
`demo_state`	Maintain demo environment settings	7 Days	Zioan
`form_data`	Remember partially filled forms	24 Hours	Zioan

3. Analytics Cookies (Opt-In)

These cookies help us understand how visitors use our website to improve performance.

Cookie Name	Purpose	Duration	Source
`_pk_id`	Matomo visitor identification	13 Months	Matomo
`_pk_ses`	Matomo session tracking	30 Minutes	Matomo
`_pk_ref`	Matomo referrer tracking	6 Months	Matomo

How We Use Cookies

Essential Functions

Security: Protect against fraud and maintain session security
Performance: Enable basic website functionality and navigation
User Experience: Remember your preferences during your visit

Website Improvement

Analytics: Understand which pages are most useful
Error Tracking: Identify and fix website issues
Performance Monitoring: Optimize loading speeds and functionality

Your Cookie Choices

Cookie Consent Management

When you first visit our website, you'll see a cookie banner allowing you to:

Accept All

Enable all cookies for full functionality

Essential Only

Use only necessary cookies

Customize

Choose specific cookie categories

Reject All

Decline optional cookies (essential cookies remain active)

Managing Cookie Preferences

Through Our Website

Cookie Settings: Click the cookie preferences link in our footer
Update Anytime: Change your preferences at any time
Clear Consent: Reset your choices to see the cookie banner again

Through Your Browser

Chrome

Settings → Privacy and security → Cookies and other site data
See all cookies and site data → Search for "zioan.com"
Delete individual cookies or block future cookies

Firefox

Options → Privacy & Security → Cookies and Site Data
Manage Data → Search for "zioan.com"
Remove selected cookies or clear all data

Safari

Preferences → Privacy → Manage Website Data
Search for "zioan.com"
Remove or configure cookie settings

Impact of Disabling Cookies

Essential Cookies Disabled

Effect: Website may not function properly

Login/session management may fail
Security features may not work
Forms may not submit correctly

Functional Cookies Disabled

Effect: Reduced convenience

Need to reset preferences each visit
Language/timezone settings not remembered
Forms may not remember partial entries

Analytics Cookies Disabled

Effect: No impact on functionality

We can't improve website based on usage patterns
Error tracking may be less effective
Performance optimization may be limited

Third-Party Cookies

Our Partners

We work with trusted partners who may set their own cookies:

Matomo Analytics

Purpose: Privacy-focused website analytics and performance measurement

Data Processing: All analytics data is processed on our own servers

Privacy: No personal data is shared with third parties

Payment Processors

Purpose: Secure payment processing (Stripe, PayPal)

Essential Function: Required for license purchases

Privacy Policies: Available on their respective websites

Legal Basis for Processing

Under GDPR (EU Users)

Essential Cookies: Legitimate interest (Article 6(1)(f))
Functional Cookies: Consent (Article 6(1)(a))
Analytics Cookies: Consent (Article 6(1)(a))

Under CCPA (California Users)

Personal Information: Some cookies may contain personal information
Opt-Out Rights: Right to opt out of sale (we don't sell data)
Disclosure Rights: Right to know what information is collected

Contact Information

Cookie-Related Questions

Email: hello@zioan.com
Subject Line: "Cookie Policy Inquiry"
Response Time: 5 business days