v2.0 Personnel files and offboarding are here. Read the changelog

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?FAQ4 topics

Questions, answered plainly.

Pricing, setup, data protection, and how Zioan works day to day.

Last updated September 24, 2026

Pricing

How much does Zioan cost?

€799 per year, excluding VAT. That includes unlimited users, unlimited guests, and every feature in the platform. No tiers, no per-seat fees. There's a free 30-day trial with full access and no credit card required.

Does the subscription renew automatically?

No. We never charge you automatically. We remind you before your year ends, and you decide whether to renew.

If you don't renew, your Zioan installation keeps running on your server with the features and version you had when the subscription ended. You won't receive new updates or priority support, but your data and workspace stay exactly where they are, on your server, under your control. You can resubscribe anytime to pick up updates and support again.

Data protection and GDPR

Where is Zioan developed?

Zioan is developed and supported by Zioan Software Solutions in Germany. You install the software on your own server, so the company that makes it never holds your workspace data.

How does Zioan handle GDPR compliance?

Self-hosted means your data never leaves your server. Host it in the EU and your conversations, documents, files, and call media stay under your control. No workspace data ever touches our servers.

Zioan includes built-in cookie consent, editable privacy policies, and audit trails. Personnel files log who opened which document and when, and you can set retention periods per document type. For teams that want managed infrastructure, we offer hosting in Germany.

Can we remove an employee's data when they leave?

Yes. Offboarding deactivates an account in one step and revokes access immediately. The person's files are archived as read-only and kept for the retention period you configure. You can place a legal hold, export all of their files, and erase them, with the erasure recorded in an audit trail. Shared spaces stay with the team.

Setup and hosting

Do I need technical skills to set up Zioan?

Zioan runs on any Linux server or VPS with Docker installed. The automated install script handles the rest. If you run into trouble, email us and we'll either walk you through it or install it for you. We also offer managed hosting in Germany for teams that want GDPR-compliant infrastructure without managing their own servers.

How long does setup take?

Most teams are up and running in under an hour. The Docker install script handles dependencies automatically. After that, you create your first space, invite team members, and set up channels. Updates install from inside the app, without server access.

Can I import data from my existing tools?

Documents can be imported from Markdown, PDF, DOCX, HTML, and URLs. For chat history and task data from other platforms, you'd need to recreate those manually or use the MCP integration to help with migration. We're working on dedicated import tools for popular platforms.

Is there a mobile app?

Zioan is a web application that works on any device with a browser. It's responsive and works on phones and tablets, including a full-screen chat view on mobile. There isn't a dedicated native mobile app right now.

Features

Can I replace Slack, Notion, Asana, and my CRM with Zioan?

That's what Zioan is built for. Real-time chat with channels, threads, and audio/video calls replaces Slack. Rich documents with version history replace Notion. Kanban boards with time tracking, checklists, and story points replace Asana. There's a built-in CRM with client contacts, follow-ups, custom fields, and notes. Appointment scheduling with embeddable widgets replaces Calendly. All of it shares one database, one search bar, and one permission system.

Does Zioan include time tracking and leave management?

Yes, since version 1.9. Employees record presence blocks and breaks, request leave, and see their balances. Managers approve requests, and HR configures schedules, absence types, public holidays by country and region, and working-time rules for daily maximums, breaks, and rest periods.

Monthly timesheets can be confirmed by the employee and countersigned by the employer, and you can export working-time records and payroll data as PDF or CSV.

How does the AI integration work?

Claude lives directly inside the Zioan chat. You bring your own Claude subscription, and it works as a private AI coworker with full context across your workspace: documents, tasks, CRM records, calendar, and conversations. Ask it to build a report, draft a document, find tasks related to a client, or summarize what happened on a project this week. It renders tables, charts, diagrams, and collapsible summaries right in the chat. It respects your team's permissions, so each person only gets answers based on what they can access.

Zioan also includes an MCP server with 170+ workspace tools. Connect Claude Code, Claude Desktop, ChatGPT, Gemini, OpenCode, or any other MCP-compatible CLI or assistant, and it can create documents, manage tasks, update the CRM, and schedule events on your behalf. It also has built-in help on every feature, so it can explain where things are and walk you through them step by step.

AI is completely optional. Teams that don't want it can turn it off.

Does Zioan have appointment scheduling?

Yes. Zioan includes a built-in appointment system that works like Calendly but connects to your CRM and calendar. Create booking pages with custom questions, set your availability, and embed a scheduling widget on any website. When someone books a meeting, it creates a calendar event with a video call link, sends notifications, and logs the appointment in your CRM. Bookings respect leave and public holidays.

Can I make Zioan look like my own product?

Yes. Upload your company logo for the navbar (light and dark versions), customize the login page, configure the dashboard layout, and edit the privacy policies and legal text. Your company details appear as the issuer on generated documents, and the guest portal shows your branding, not ours.

What if I need to share a project with a client?

Guest portals let your clients log in, see their allowed resources, and chat with their assigned moderator. Auto-welcome messages, per-resource sharing, and fine-grained permissions mean each client only sees what you want them to see. Guest accounts are unlimited and included at no extra cost.

What makes Zioan different from using separate tools?

Most teams run Slack for chat, Notion for docs, Asana for tasks, and maybe a CRM on top. Each tool has its own login, its own search, and its own monthly bill. When someone asks "what's the status on this?" you check three apps to piece together an answer.

Zioan puts all of it in one application. One search bar finds everything. A document's discussion, tasks, and timeline live on the same page. Your CRM connects to client chat channels and shared resources. You stop copying context between tools and start working.

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