Frequently asked questions

Setup, licensing, and how it works.

Do I need technical skills to set this up?

Zioan runs on any Linux server or VPS with Docker installed. The automated install script handles the rest. If you run into trouble, email us and we'll either walk you through it or install it for you. Zioan also offers managed hosting packages in Germany for teams that want GDPR-compliant infrastructure without managing their own servers.

How does the AI integration work?

Zioan includes a built-in Model Context Protocol (MCP) server — the open standard for connecting AI assistants to external tools. Connect Claude, ChatGPT, Gemini, or any MCP-compatible AI assistant and it can send chat messages, create and search documents, manage tasks on boards, update CRM clients, schedule calendar events, and search across the entire workspace. Zioan also includes a built-in help system so the AI understands every feature — useful when learning the platform or onboarding new team members. You bring your own AI. Zioan provides the integration.

What makes Zioan different from using separate tools?

Zioan stores everything in one database — chat, documents, tasks, code snippets, CRM records, and calendars. Press Ctrl+K to search across all of them from one search box instead of switching between four different apps. CRM client records connect directly to their chat channels, calendar events, and shared files. Task boards track time estimates vs. actual hours without exporting to a spreadsheet. Guest portals share exactly the resources you choose, controlled by one permission system. Zioan replaces Slack, Notion, Asana, and your CRM with one app. See the full feature list.

What happens after Year 1?

Zioan's €999 license is perpetual — the software keeps working with all its features after Year 1. If you want continued updates and priority support, renew for €199/year. If you skip renewal, nothing breaks. You stay on the version you have and can renew anytime later. See full pricing details.

How does the 30-day trial work?

Zioan offers a 30-day free trial with all features and no credit card required. Register at updates.zioan.com, get a Client ID, and run the install script on your server. After 30 days, the platform pauses until you purchase a €999 license. There's also a live demo at demo.zioan.com with passwordless guest access. Contact us to book a full walkthrough if you'd like to see everything.

Can I replace Slack, Notion, Asana, and my CRM with this?

Zioan is built to replace Slack, Notion, Asana, and standalone CRM tools with one self-hosted application. It includes real-time chat with channels, direct messages, audio and video calls, and screen sharing. Rich documents with version history. Kanban boards with time tracking and story points. A built-in CRM with client portals, a shared calendar, and code snippet management. Everything is searchable from one place. A 10-person team using those four tools separately pays $4,100+/year — Zioan costs €999 once. Compare the cost.

How does Zioan handle GDPR compliance?

Zioan is self-hosted, which means all data stays on your own server — Zioan has zero access to your conversations, documents, or files. Host in the EU for full GDPR compliance. The platform includes a customizable cookie consent banner, editable privacy and terms of service policies, and built-in audit trails. Zioan also offers managed hosting in Germany for teams that want GDPR-compliant infrastructure without managing their own servers.

Can I make it look like my own product?

Zioan supports white-label customization. Upload your own logo, customize the login page layout and content, and configure the main dashboard to match how your team works. You can also toggle features on and off — if you don't use the CRM or code snippets, they disappear from the interface. Teams and clients only see what's relevant to them.

What if I need to share a project with a client?

Zioan includes built-in guest portals for sharing projects with clients or contractors. Create a guest account and share exactly what they need — a workspace, specific documents, or individual boards. Guests get their own branded login page and a dedicated chat channel. They see only what you've shared, nothing else. Zioan supports unlimited guests at no extra cost.

Still have questions? Email us — we reply within a day.

Ready to see it for yourself?

30-day trial, all features, no credit card. Install on your server or explore the live demo.

Not ready to install? Try the live demo